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Residential Elevators recalls 31K home elevators amid child entrapment, injury risks

In-home elevator recall A residential elevator is shown with space between the exterior landing door and interior elevator car door. A young child can become entrapped if there is a hazardous gap between the doors, prompting Residential Elevators to issue a recall on Thursday, Aug. 11, 2022. (U.S. Consumer Product Safety Commission)

TALLAHASSEE, Fla. — Residential Elevators Inc. on Thursday recalled about 31,000 residential elevators, citing the potential for hazardous gaps between interior and exterior doors that pose serious injury or death risk to young children.

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Per the recall notice, issued in conjunction with the U.S. Consumer Product Safety Commission, affected models include Easy Rider, Horizon Lift, Luxury Lift, Luxury Lift Hydraulic, Luxury Lift Traction and RE.

Tallahassee, Florida-based Residential Elevators has fielded one report of an incident involving one of its residential elevators, installed by an independent contractor, that resulted in a serious spinal injury to a child.

The affected models were sold directly to consumers and by authorized dealers nationwide from 1986 through July 2022 for between $20,000 and $35,000, including installation, the company stated.

Consumers are advised to keep unsupervised young children away from the recalled residential elevators and contact Residential Elevators for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge, and assistance with space guard installation will be provided upon request, according to the recall notice.

Consumers may contact Residential Elevators by calling 1-877-794-3032 from 8 a.m. to 5 p.m. EDT Monday through Friday; via email at doorgapsafety@residentialelevators.com; or online at https://www.residentialelevators.com/doorgaprecall.

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