Global IT outage BANGKOK, THAILAND - JULY 19: Passengers checking their phones at Suvarnabhumi Airport as a global IT disruption caused by a Microsoft outage and a Crowdstrike IT problem combine to affect users"on July 19, 2024 in Bangkok, Thailand. on July 19, 2024 in Bangkok, Thailand. A significant Microsoft outage impacted users globally, leading to widespread disruptions, including cancelled flights and disruptions at retailers globally. Airlines like American Airlines and Southwest Airlines reported difficulties with their systems, which rely on Microsoft services for operations. The outage affected check-in processes and other essential functions, causing frustration among travellers and lines to back up at many affected airports worldwide. (Photo by Mailee Osten-Tan/Getty Images) (Mailee Osten-Tan/Getty Images)