SAINT CLOUD, Fla. — Residents in St. Cloud reached out to Channel 9 on Wednesday after receiving a letter telling them about a problem with some recent water tests.

>>> STREAM CHANNEL 9 EYEWITNESS NEWS LIVE <<<

Toho Water Authority said a lab made mistakes with testing, which made it unable to confirm the quality of the drinking water, and that the letter is just a precaution.

The utility company said a lab it uses to test the water made multiple errors when testing the sample for disinfection byproducts.

READ: Atlantic disturbance becomes better organized; could soon be named storm

The company said it took more samples, sent them to a different lab, and tests came back within normal guidelines.

The city has spent millions trying to correct the brown color coming out of pipes, and said the water has always been safe to consume.

READ: Documents marked classified found in search of Trump storage unit, reports say

Channel 9 has followed complaints about St. Cloud’s water since 2017. Toho took over water management for the city in October.

The city and Toho have not responded to Channel 9′s request for comment.

READ: USPS gears up for holiday delivery surge in busiest week of the year

Consumers lose millions to scammers using Zelle as a highway to steal A Kissimmee woman claims scammers stole $2,500 from her checking account when she transferred money using her bank’s mobile payment app Zelle. (WFTV)

Click here to download the free WFTV news and weather apps, click here to download the WFTV Now app for your smart TV and click here to stream Channel 9 Eyewitness News live.

©2022 Cox Media Group