ORANGE COUNTY, Fla. — For the third time since Wednesday, Orlando International Airport's new tram system was out of service Monday, leaving passengers to use buses and walkways to get to their terminals.
"Shuttle service to/from gates 1-59 temporarily interrupted," the tweet said.
The tram was operating by about 11 a.m., OIA said.
Orlando Int'l Airport will contract with claims service to help reimburse passengers impacted by tram issues #WFTV
— Michael Lopardi (@MLopardiWFTV) April 24, 2017
Officials later said Monday's issues were due to human error.
Airport officials said they were working with Mitsubishi HIA, the company responsible for the installation and operation of the tram system, to get to the bottom of the previous breakdown issues.
The tram transportation issues were also present Sunday at Orlando International Airport.
Airport officials said they were working with Mitsubishi HIA, the company responsible for the installation and operation of the tram system, to get to the bottom of the breakdown issues.
The tram transportation issues were also a problem Sunday at Orlando International Airport.
Asked whether he's concerned about another tram shut down, airport exec director Phil Brown said: "It's going to keep me up at night." #WFTV
— Michael Lopardi (@MLopardiWFTV) April 24, 2017
Airport officials said the tram broke down at 1:24 p.m. and service was restored at 2:06 p.m.
The tram, which is the newest at OIA, is the same one that caused last Wednesday's three-hour outage at OIA.
The tram has been operating for about two months and was added as part of a $3 billion construction project.
The chairman of the airport board said he would push Mitsubishi HIA, the installation company and contractors to reimburse passengers who were affected.
“We will be contracting with a claims company to put together a system where passengers can submit their claims and we will deal with that in conjunction with Mitsubishi to address those issues,” said Phil Brown, GOAA Executive Director.
The service interruption last week affected 7,000 passengers on Spirit, American and United airlines.
Airport officials said the glitch on Wednesday was related to a door sensor and that they replaced a battery. They said it's too early to tell what caused Sunday's outage.
“This doesn’t reflect who we are or what we believe in and we’ll get it fixed," said GOAA Board Chair Frank Kruppenbacher.
Cox Media Group
