ORLANDO, Fla. — The Florida Department of Highway Safety and Motor Vehicles suffered a statewide outage impacting drivers license and motor vehicle systems Monday.
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The system has been experiencing “intermittent” outages, leaving people wondering when it will be up and running again.
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Cooper Bowman said he had big plans when he went into the Downtown Orlando DMV Monday, but he never even made it to a window for his license.
“I turn 21 in two weeks and I was getting this so I can go out on my birthday,” Bowman said. “Now, I have to come back again. "
The issue is still being worked on. Thank you for your patience. https://t.co/ACMOavJ38E
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Bowman wasn’t the only one who found himself stuck in a line inside or on the floor in the lobby.
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Jonathan Frank says he got a sitter for his kids and arranged after-school pickup to get his vehicle registration fixed.
“It’s something I have to get done today. I rely on my car to get the kids to and from school and my job,” Frank said. “I’m trying to wait it out, but it’s gonna take over an hour and a half…I have to cut my losses.”
After people with morning appointments were left waiting, the Orange County Government updated its website to say that it could not process drivers licenses, state IDs, or other services due to the state’s computer system outages.
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State IT teams are still working to resolve the problem. DMV officials say people who had appointments Monday will have them rescheduled in the next 30 days.
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