COCOA, Fla. — A Central Florida woman said she and other customers were ripped off at a gas pump in Cocoa, telling Channel 9 that they unknowingly paid more than $8 a gallon for regular gas.
Cynthia Bempah said she was charged more than double the cost displayed on the sign for regular gas at the Mobil gas station along Cocoa Boulevard and Michigan Avenue.
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“I came up here to fill up my gas tank, and it showed on the sign $3.82,” Bempah said. “I noticed the price was going up -- six gallons for $53 that’s when we stopped. It said 8.29.”
Channel 9 took her concerns to the manager, who blamed the price bump on a computer malfunction.
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The manager didn’t want to go on camera but told Channel 9 the price was a mistake caused by a computer malfunction that has since been fixed.
The owners said customers can bring in a receipt or bank statement to be refunded the difference in gas or eventually they’ll give back the money directly to the card.
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They told Channel 9 they couldn’t refund the money today because of a computer issue.
Bempah is working with her bank to try and dispute the charge.
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“I’m praying that we get this resolved,” she added.
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