Following Hurricane Irma, the Orlando division responded to all inquiries related to window or roof leaks and other damages caused by the storm. We visited each home and addressed every concern for Taylor Morrison homeowners who were within their one-year warranty-scheduling visits with trade partners and ensuring quality workmanship. Damages associated with items not built with quality or to city codes and ordinances were repaired immediately. Damages not related to quality were not addressed as it was outside of Taylor Morrison's control. For homeowners outside of their one-year warranty, we assisted in any way we could. Often times putting them in contact with trade partners who could assist with repairs and reminding them that contacting their homeowners insurance post-storm was their best course of action.
ORLANDO,Fla. — Taylor Morrison written response: