ORANGE COUNTY, Fla. — First, Samsung’s Galaxy Note 7 was recalled when customers reported their smartphones were exploding.
Then, Samsung issued a warning that its washing machines could catch fire.
Cristina Vite is a WFTV employee who is one of the 2.8 million people who have top-loading washing machines that could potentially explode. The company issued a voluntary recall after at least nine people were reportedly injured when the lids blew off and debris flew during high-spin cycles.
"Scared. I have a child at home and didn't know what could happen with it," Vite said.
Samsung has offered a free-in home repair.
found out that there is such a demand for repairs on the washing machines that DISH TV technicians have been contracted to help fix the washers.
"Well we were worried. I mean, we said, 'Is this person qualified to fix our potentially dangerous washing machine?'" Vite asked.
A Samsung spokesperson told Eyewitness News that they have had to bring on other service providers to get the repairs done as quickly as possible. They also posted on their Facebook page, "Samsung has many contractors all of whom are trained on these technical repairs."
Samsung has offered customers rebates, but many have been quick to point out online that those rebates won't cover the cost of a new washing machine.
"I'm hoping that Samsung knows what they're doing and that these technicians really are trained to fix washing machines," Vite said.
Cox Media Group
